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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All KOVI products

The group "New Technologies" offers for review the products of the plant KOVI: gas, diesel, solid fuel, electric, parapet, combined boilers, burners, corrugated pipes, valves
  • Gas wall-mounted boilers KOVI
    Gas wall-mounted boilers
    ECO 130K, ECO 200K, etc.
  • Gas floor boilers KOVI
    Gas floor boilers
    SKW-005G, SKW-007G, etc.
  • Diesel boilers KOVI
    Diesel boilers
    SKW-007, SKW-010, etc.
  • Steam boilers KOVI
    Steam boilers
    KW6, KW10, etc.
  • Pellet boilers KOVI
    Pellet boilers
    KOVI-10S, KOVI-50, etc.
  • Combined boilers KOVI
    Combined boilers
    KOVI-35, KOVI-60, etc.
  • Solid fuel boilers KOVI
    Solid fuel boilers
    KOVI-30D, KOVI-35D, etc.
  • Electric boilers KOVI
    Electric boilers
    KOVI-08, KOVI-12, etc.
  • Infrared heaters KOVI
    Infrared heaters
    KOVI-5, KOVI-10, etc.
  • Solar hot water boilers KOVI
    Solar hot water boilers
    5812300-30E, etc.

NEW TECHNOLOGIES GROUP

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